FAQs


Customer SupportHave questions? We have answers.

Is my personal information going to remain safe if I use your services?

Why wouldn't I just call a moving company myself?

How do I know if I saved any money?

Is ELS Inc. a carrier or provider for any specific moving company?

Do I pay one bill to ELS inc. or do I pay each service individually?

What payment methods are accepted by ELS Inc.?

If I utilize ELS Inc., am I able to acquire the necessary insurance packages provided by the moving companies?

How do I set up a corporate partnership with ELS Inc.?

Can ELS inc. move employees from all over the country?

How do I redeem my referral bonus?

 

Is my personal information going to remain safe if I use your services?
Without a doubt! We use secure log in as well as hack safe software to ensure that your personal information will remain safe.

Why wouldn't I just call a moving company myself?
Els Inc. is a service based corporation that is dedicated to obtaining the best moving package available to you. We utilize our industry expertise to network with our strategic alliances in order to supply a discount. We also do all of the small things that make moving/relocation a stressful experience. Our goal is "making your transition seamless."

How do I know if I saved any money?
Your Case Manager will keep you posted via email with all quotes that have been made. We will lay out the available options and you can make the comparisons yourself.

Is ELS Inc. a carrier or provider for any specific moving company?
We are an independent company with no ownership interests in any of our strategic alliances or providers. Our interests lie in helping you obtain the best overall packages available to you.

Do I pay one bill to ELS inc. or do I pay each service individually?
At this time, you pay each separate moving entity separately. We are working hard to have a one-time bill service. Stay posted for changes. What we can offer is assistance with bill organization for all accrued moving expenses.

What payment methods are accepted by ELS Inc.?
When you pay your fee for service to ELS Inc., we accept Visa, MasterCard, American Express and Discover. We will send you an email that will enable a secure payment method.

If I utilize ELS Inc., am I able to acquire the necessary insurance packages provided by the moving companies?
The moving company that you will employ will offer you moving insurance. We can assist you in selecting the best available option for you to give you piece of mind.

How do I set up a corporate partnership with ELS Inc.?
Simply fill out the contact form, email or call us directly and we will set up an appointment with your Human Resources Department.

Can ELS inc. move employees from all over the country?
Indeed we can. Simply give us a call/email and we can discuss your relocation options.

How do I redeem my referral bonus?
You will be assigned a certificate number when you utilize our services. When you make a referral, we will ask you to supply us with the number and we will in turn supply the referral bonus.